Frequently Asked Questions
What Are Listening Services?
Listening Services provide a safe environment to express thoughts and feelings and feel heard and supported.
There are no set structures for these sessions; what you talk about and how they run are decided by you and what you want to get out of them - whether that’s emotional support or relief, clarity on thoughts and feelings, or just being heard.
Are Listening Sessions the same as therapy?
No, Listening Services are not the same as therapy. Therapies often draw on different psychological frameworks to help treat thoughts and behaviours.
Listening Services focus on the healing benefits of meaningful conversation and feeling heard and supported.
Listening Services should not be treated as a substitute for psychological treatment.
Is everything I share in my listening sessions confidential?
Yes, listening appointments are completely confidential - just like you would expect from a therapy appointment.
However, as required by law, if information is disclosed that suggests someone, including yourself, is at risk of harm, it will be reported to the relevant authorities.
What are the benefits of listening sessions?
Listening sessions have many benefits for mental & physical health:
Stress Reduction: Listening sessions provide a space for relaxation and stress relief, promoting a calmer state of mind through expressing your feelings.
Decreased feelings of lonliness: Sharing experiences, thoughts and feelings can help reduce feelings of isolation and lonliness.
Enhanced Relaxation: Listening sessions can activate the body's relaxation response, which can help reduce heart rate, lower blood pressure, and promote better quality sleep.
Communication Skills: If you struggle to communicate your thoughts and feelings, listening sessions can be incredibly beneficial. These sessions provide a supportive environment where you can practice sharing your ideas without interruption. Listening sessions can help ease anxiety and enhance your ability to connect with others effectively.

